Customer Service Advisor - Construction - Norwich
This is an excellent opportunity for an experienced Customer Service Advisor who must have experience of working in a construction or manufacturing environment, to join a windows, door and conservatories specialist based in the Norwich area.
The successful candidate will be responsible for taking customer enquiries and complaints over the telephone and by email, then responding with a resolution in an effective and confident manner.
The successful candidate will be responsible for liaising effectively with multiple departments within the company to ensure resolutions are completed in a satisfactory manner.
CV Screen is recruiting for a Customer Service Advisor for a highly successful company in their industry, who offer great career prospects for the successful candidate.
Required Skills / Responsibilities:
- Excellent customer service skills
- Logging complaints onto database
- Good telephone manner
- Excellent IT skills, including Microsoft Office Packages and Windows 10
- Knowledge on the PVC windows industry
Who will suit this role?
This is an excellent opportunity for a Customer Service Advisor from a construction or manufacturing background, to join a company who offer great opportunities for career progression.
Basic salary to £17k
Please send your CV to firstname.lastname@example.org in strict confidence. CV Screen is the Recruitment Agency managing this vacancy.
Experienced Customer Service Advisor
With construction experience
Based in Norwich
Job ref: 13151
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