Customer Service Advisor - Construction - Norwich


This is an excellent opportunity for an experienced Customer Service Advisor who must have experience of working in a construction or manufacturing environment, to join a windows, door and conservatories specialist based in the Norwich area.

The successful candidate will be responsible for taking customer enquiries and complaints over the telephone and by email, then responding with a resolution in an effective and confident manner.

The successful candidate will be responsible for liaising effectively with multiple departments within the company to ensure resolutions are completed in a satisfactory manner.

Client:
CV Screen is recruiting for a Customer Service Advisor for a highly successful company in their industry, who offer great career prospects for the successful candidate.

Required Skills / Responsibilities:
-          Excellent customer service skills
-          Logging complaints onto database
-          Good telephone manner
-          Excellent IT skills, including Microsoft Office Packages and Windows 10
-          Knowledge on the PVC windows industry

Who will suit this role?
This is an excellent opportunity for a Customer Service Advisor from a construction or manufacturing background, to join a company who offer great opportunities for career progression.

Salary:
Basic salary to £17k

Location:
Norwich, Norfolk

To Apply:
Please send your CV to mark@cvscreen.co.uk in strict confidence. CV Screen is the Recruitment Agency managing this vacancy.

Summary:
Experienced Customer Service Advisor
With construction experience
Based in Norwich

Job ref: 13151




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